1. General Information
Protecting your personal data is important to us. In this privacy policy, we inform you about the collection, processing, and use of your personal data when using our website hayatify.com as well as our other online services, sales platforms, and plugins.
Controller responsible for data processing:
Dubai Investments Park 1
📞 Phone: +971 501551491
📧 Email: info@hayatify.com
Personal data includes all information relating to an identified or identifiable natural person, e.g., name, address, email address, payment information, or IP address.
2. Data Collection & Processing for Orders
When you place an order via our online shop or through third parties such as Amazon or eBay, we process your personal data for the fulfillment and handling of your order and to respond to your inquiries.
The following data is processed:
- Name, address, email, phone number
- Payment information
- Order and delivery details
Data Sharing with Third Parties
Your data will be shared with third parties as far as this is necessary for contract fulfillment. These include:
- Shipping providers (DHL, UPS, DPD, Hermes)
- Payment providers (PayPal, Klarna, Stripe, Amazon Payments)
- IT service providers and plugin vendors for order processing
Processing is based on Art. 6 para. 1 lit. b GDPR (performance of a contract).
3. Use of Shop Plugins & External Services
To optimally provide our online shop, we use various plugins and external services.
3.1. Inventory Management Systems
To process contracts and manage orders, we use the following external inventory management systems:
- Pickware GmbH (Goebelstr. 21, 64293 Darmstadt)
- Billbee GmbH (Arolser Str. 10, 34477 Twistetal)
This processing is based on Art. 6 para. 1 lit. b GDPR.
3.2. Payment Providers & Fraud Prevention
To handle payments, we cooperate with the following providers:
- PayPal (Europe S.à r.l. et Cie, S.C.A., Luxembourg)
- Klarna Bank AB (publ) (Sweden)
- Stripe Payments Europe (Ireland)
-
Amazon Payments
These providers receive the necessary data for payment processing. Payment processing is based on Art. 6 para. 1 lit. b GDPR.
3.3. Web Analytics & Tracking
To improve our website, we use Google Analytics, a web analysis tool by Google Ireland Limited. Among other things, the following data is processed:
- Your IP address (anonymized)
- Website usage data
- Device type, browser information
Processing is based on Art. 6 para. 1 lit. f GDPR (legitimate interest in website optimization).
4. Data Storage & Deletion
We store your data only as long as necessary to fulfill contractual obligations or if legally required.
- Tax & commercial retention obligations: 6–10 years
- Order shipping data: 3 years after purchase
- Newsletter data: Until you revoke your consent
After these periods, data will be deleted unless you have consented to further processing.
5. Your Rights as a Data Subject
According to Art. 15–20 GDPR, you have the following rights:
- Right of access: You can request an overview of stored data.
- Right to rectification: You can correct inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”): You can request deletion of your data.
- Right to restrict processing: Your data may only be used in a limited way.
- Right to data portability: You can receive your data in a standard format.
For such requests, please contact our data protection officer at info@hayatify.com.
Right to Object (Art. 21 GDPR)
You may object at any time to the processing of your data where we process it based on legitimate interest.
6. Right to Lodge a Complaint with the Data Protection Authority
If you believe your data is being processed in violation of the GDPR, you have the right to lodge a complaint with the responsible data protection authority:
State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
📍 P.O. Box 20 04 44, 40102 Düsseldorf
📞 Phone: +49 211 384240
📠 Fax: +49 211 38424999
📧 Email: poststelle@ldi.nrw.de
7. Security & Data Protection Measures
To protect your data, we use technical and organizational measures, including:
- SSL encryption for secure data transmission
- Access rights only for authorized employees
- Regular security updates for our IT systems
We are committed to storing your data securely and not disclosing it to unauthorized third parties.
8. Updates to This Privacy Policy
We reserve the right to update this privacy policy to reflect legal changes or new technical developments.
📌 Last updated: February 29, 2024
For further questions about data protection, feel free to contact us via email at info@hayatify.com.